Money-back guarantee

Love it, or your money back. 14 days.

Try your pieces at home. If something isn't right, return it within 14 days of delivery for a full refund of the item price.

  1. 1

    Request

    Fill in the form below with your order reference within 14 days of delivery.

  2. 2

    Send it back

    We'll contact you within 1 business day to arrange the return.

  3. 3

    Get refunded

    Once we receive and check the piece, we refund you in full to your original payment method.

The details

  • Items must be unworn, unwashed and unaltered, with all tags attached and in their original packaging.
  • The 14-day period starts on the day your order is delivered.
  • Refunds cover the full item price, paid back to the card or account you paid with. Bank processing can take 5–10 business days after we approve the refund.
  • Delivery fees are refunded if the item is faulty or we sent the wrong one.

Unsure about fit before you buy? Book a free home fitting.

Request a refund

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